Privacy Policy
This policy explains how Balconia collects, uses, and protects your information when you visit or buy from our store.
Information we collect
When you place an order or contact us, we collect details such as your name, email address, shipping address, and payment information. We also automatically collect certain device and browsing data through cookies and similar technologies.
How we use your information
We use your information to process and fulfill orders, communicate with you about your order, provide support, prevent fraud, and improve our store. We share only the details necessary to fulfill your order with our suppliers and shipping partners.
Payments
Payments are processed securely by our payment providers. We do not store your full payment card details.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing support@balconia.com.
Cookies
We use cookies to operate the store and understand how it is used. You can control cookies through your browser settings.
Contact
Questions about this policy? Email support@balconia.com.